FAQ

How long is the shipping time?

Upon shipment, standard delivery has a window of 1-3 working days. Delivery days are Monday - Saturday, 9am to 10pm. Excluding Public Holidays.

Do you offer exchanges and refunds?

No, we do not offer exchanges and refunds unless the item you received is defective or incorrect.

Please reach out to us here if there is an issue with your purchase.

Can I cancel or modify my order after placing it?

Once an order is placed, we are unable to modify or cancel it. Please double-check your items, sizes, and shipping details before completing your purchase.

How can I determine the right size for me?

We provide a detailed size guide on each product page to help you find your perfect fit. If you're unsure, feel free to contact us for guidance.

Do you offer international shipping?

No, we currently only ship within Singapore. We aim to deliver your orders quickly and efficiently to all local addresses.

Can I track my local order?

Yes, all orders include tracking. After your order ships, you’ll receive an email with the tracking number to follow its journey.

How much does local shipping cost?

We offer a flat shipping rate of $3.50 for all local orders, which will be displayed at checkout. Free shipping is available for orders above SGD$60.

How do I care for my grip socks?

Please refer to the information in care tips.